With a growing team, Luke Stewart, Social Prescribing Link Worker in the Central Primary Care Network for Horsham, was fast outgrowing his support software. Neither reliable nor fit-for-purpose, Luke was concerned about potential data loss, security breaches and inefficiencies.
Guiding people to where they can receive the help and support they need, smoothly and securely is something that is becoming more important. “Now, more than ever, social prescribing is needed,” says Luke. “With so many factors impacting people’s health, such as financial worries and social isolation, we are finding that more people need our help.”
With demand for the service growing, Luke knew that a new system was needed to support the team. His board members agreed that there was a definite and urgent need for fit-for-purpose software to replace their current system.
The choice was easy, and Luke soon had Social RX Connect implemented for his team to use. Not only have concerns about data security disappeared, but added benefits are being felt. “Our previous way of working made it difficult to see the entire patient pathway. We had to use numerous different data sources and systems to understand where our patients were, now we can see this at-a-glance. We can manage our caseloads in a much more efficient and secure way, and it has saved us so much time, that we can help more people.”
While Luke and the team are still in the early stages of using the Social RX Connect, features such as a connected referral pathway and simple reporting are beginning to make a significant positive difference in how Luke and the team operate. “The reporting functions are incredibly intuitive to use. We can find what we need with just one click, which has saved us days trying to create graphs from various data sources.”
"I'm excited about the future," says Luke. "It feels good to focus on our patients, knowing that we have a reliable and helpful system to support us."
If you'd like to find out how Social Rx can help your organisation, contact us here: Contact | Social Rx Connect
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